Terms and conditions

Terms and conditions may be boring, but they protect us both. it’s important to have things written down so that we both know who should do what and when, and what will happen if something goes wrong.

Definitions:

 

    • “Client,” “You,” or “Your” refers to the individual or entity engaging with my services.

    • “Webjezik,” “We,” “Us,” “Our”, or “I” “Me”, “My” – refers to the me, the service provider.

    • “User” – person using the website webjezik.com

Introduction

When both Webjezik and the Client agree to a Proposal, the Proposal and these Terms and Conditions together form “the Agreement“.

This Agreement serves as a contract between the parties. Where there are any inconsistencies between the provisions of these Terms and Conditions and the Proposal, the provisions of the Proposal will apply. The terms and conditions outlined in the Agreement will apply to the specific matters mentioned in the Proposal. The Agreement begins to run the day you sign the Proposal or send a written email confirmation you agree to its contents.

I believe in transparency and want to ensure that both parties are on the same page. It’s important to mention that each Agreement we enter into forms a unique and distinct contract. This means that the terms and conditions apply specifically to that agreement and do not automatically extend to any other agreements we may have.

What do we both agree to do?


As my client, you agree:
• You have the power to enter into this contract on behalf of your organisation.
• To provide me with everything I need to complete the project, when I need it.
• To review my work, provide feedback and sign-off within agreed timescales.
• To stick to the payment schedule described at the end of this agreement.


As the service provider, I agree:
• I have the experience and ability to perform the services you need from me.
• I will carry this service out in a professional manner.
• I will respect the confidentiality of any information you give me.

The service I provide to you

Webjezik provides copywriting, translation, proofreading, and editing services.

The scope of services, deliverables, and timelines will be outlined in the Proposal sent to the Client.

If your project involves complex web pages, I will include annotated screenshots or use clear descriptions so you can see where the text should sit on the page.

Changes and revisions


Most clients require me to make some changes to the work I do for them. That’s fine. However, as this is a fixed-price Agreement, I do have to limit the time I spend rewriting and editing. The Agreement therefore includes:


• Initial delivery of a complete document.
• Two subsequent rounds of changes, if required.


This only applies up to the point where you sign off my work, publish it, or begin using it on your live website.


Important. Make sure you are completely happy with the work described in the Proposal before you agree to it. The Proposal may not be changed once the Agreement is in place and any edits or rework must take place within the scope of what’s described there. The reason for this is that changing the Proposal can create lots of extra work for me, particularly if I have already spent time on the project. This is not budgeted for in the cost I give you.

If you want to change your mind or add anything new, I’ll provide a separate estimate for those additional hours.

You must also understand that you have ownership of the content’s accuracy once the website goes live, so I strongly recommend that you review carefully the content I write, translate, or edit. You should check for errors of fact, incorrect emphasis, or significant omissions. Feedback is best given to me via email so that we have a written record.

Revisions should be submitted within 14 days of the first draft being delivered. If revisions are not received, approval of the text will be assumed and the project finalized.

Copyright

When I have received full and final payment as described in the Agreement, copyright of the copywriting work I produce is automatically assigned to you. You can then use the work however you wish.

However, until the final payment is received, copyright of the work remains with me.

Displaying my work

I love to show off my work, so I reserve the right to display and link to your completed project as part of my online portfolio. (The link may help your Google ranking a bit, so there’s something in this for you too.)

Deadlines

I will deliver a first draft copy by the date agreed upon in the Proposal, provided all the necessary background material, including keywords, is delivered to me before I start working on the project. I will deliver the final draft copy provided you give me feedback from the review round by the date agreed upon in the Proposal. I believe in hitting deadlines, but I can do this only with your help.

So, I can’t be responsible for a missed deadline if you or your colleagues have been slow to supply all the information I need, including feedback from the review, within the agreed timescales. Neither can I be responsible for deadlines missed due to circumstances completely beyond my control, like family emergencies, floods, war, acts of god, and so on. Further changes will obviously take extra time. We can agree on deadlines for those together, but I’ll do everything I can to meet your needs.

Payment terms

I make a living as a freelancer, so I’m sure you understand how important it is that you pay my invoices promptly.

You may pay me:

 

    1. 50% upfront once the proposal has been agreed to by signing or written email confirmation. The remainder of the fee is due at the end of the project, which is on acceptance of the final draft, OR after a maximum of 30 days after turning it in.

    1. 100% after a maximum of 30 days after the project is turned in.

I may suggest a different payment schedule in the Proposal sent to you. In that case, the payment schedule of the Proposal will apply.

If I have not received any feedback or comments within two weeks of submitting work to you (at any stage – the initial draft or subsequent edits), I will assume you are happy the work has been completed and will invoice for the remaining balance.

Payment may be made by direct deposit or PayPal. The Client is required to pay PayPal fees.

My payment terms are 30 days. Please pay on time!

SEO optimization

I write texts using relevant keywords and best SEO practices.

 

    • With so many factors contributing to the success of a piece of copywriting, I cannot make any guarantees as to the performance of the copy created for the Client.

    • Due to the complex nature of search engine ranking, I cannot guarantee any specific ranking as a result of publishing optimized copywriting.

    • I accept no responsibility or liability for any actions taken by the Client that caused the website where the client uploaded the material produced to be penalized or banned from any Search Engine.

Cancelling this Agreement

If you wish to cancel this agreement, I will retain your down payment and you may be required to make an additional payment to cover the work I’ve done. This ‘kill fee’ (not as dangerous as it sounds) will be based on the percentage of the project completed.

Liability

I’ll carry out my work in accordance with good industry practice and at the standard expected from a suitably qualified person with relevant experience.

By using my services, you agree to indemnify me against any claim, including that of a third party, for compensation or damages resulting from the use of our written material or from unsought permissions to use my material.

I cannot be held responsible for how the material produced is used once you approve the final draft.

Although every piece of written content I produce is original, you accept full responsibility for checking the authenticity of the project, including research materials and citations supplied, and indemnify me of any compensation for loss or damages.

Transferability and validity

Neither of us can transfer this agreement to anyone else without the other’s permission.

This agreement stays in place until the project is completed. If for some reason one part of this agreement becomes invalid or unenforceable, the remaining parts of it remain in place.

If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Legal authority

We both agree that we’ll adhere to all relevant laws and regulations in relation to our activities under the Agreement and not cause the other to breach any relevant laws or regulations.

The Client and I declare we will try to resolve all disputes amicably.

Although the language is simple, the intentions are serious and the Agreement is a legal document under the jurisdiction of the courts in Zagreb, Croatia.

Final provisions


These Terms and Conditions apply for an indefinite time or until they are amended, and they enter into force on the day of signing the Proposal or on the day of written acceptance of the Proposal.

Last changes: 31/01/2024.